06-22-2022
02:45 PM
Well, it's reasonable to believe that some spam domains are blocked. But my ISP is comcast.net, and so is my wife's. But since I don't get southwest email and she does, it can't be an issue of blocking a domain.
But maybe my e-mail address is being blocked? The last time I checked, it wasn't. But, if that's a possibility, then southwest should notify us that the sending failed due to spam blockage. OR, we should be told WHAT spam blocking website we should check to see if our e-mails are being blocked so that we can take some action to remedy the situation.
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06-21-2022
02:55 PM
I also have not been getting e-mails from southwest.com, specifically the reservation confirmation e-mails. I've contacted Southwest support, but they say the e-mails were sent without error. I've contacted my ISP (Comcast) but they say they can't find anything wrong. I even checked my junk/spam folder. I even used my Comcast webmail account. Nothing from them. My reservation form asked for others I wanted to notify. I put my e-mail address in there in addition to my wife's. She got hers but I didn't get mine.
This same thing happened several months ago, and I couldn't resolve it then either. I get other e-mail just fine - but not from Southwest.
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