I had the same situation Last Friday Evening. I called the 1-800 number and they told me that I needed to rebook my flight because for some odd reason they had my name two times in the reservation on their system. I was so furious when the error message popped up. But I will say that in regards to the situation I received a LUV Voucher on Monday. The voucher is for me to use for when I am ready to rebook my flight. I just would like to know if anybody has had the same situation that I had. I even tried to view it on my laptop and it still said that there was a system error on my reservation.
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