10-06-2022
05:23 PM
On August 8, Southwest lost our bag flying from PWM to STL. It was a large case holding 5 days of dirty laundry for our family of 5. I waited 5 days to file a claim and then painstakingly entered every item I could remember. Photos helped, but trying to remember the purchase location, date, and cost was a challenge. After exactly 30 days our claim was settled. Because we don’t have proof of purchase for the shorts, tshirts, and underwear purchased a year or two ago, Southwest decided we only deserve to be repaid 64% of the value of our items. The total of our original claim was $2552 and we’re receiving $1650. I just wanted to give others concrete figures, as I wasn’t able to find out how much they would depreciate our items,
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09-15-2022
06:44 AM
On August 8, Southwest lost our bag flying from PWM to STL. It was a large case holding 5 days of dirty laundry for our family of 5. I waited 5 days to file a claim and then painstakingly entered every item I could remember. Photos helped, but trying to remember the purchase location, date, and cost was a challenge. After exactly 30 days our claim was settled. Because we don’t have proof of purchase for the shorts, tshirts, and underwear purchased a year or two ago, Southwest decided we only deserve to be repaid 64% of the value of our items. The total of our original claim was $2552 and we’re receiving $1650. I just wanted to give others concrete figures, as I wasn’t able to find out how much they would depreciate our items.
... View more
