01-04-2023
04:28 PM
01-04-2023
04:28 PM
I used my Visa card that was already saved to my account. I saw the text notification on my phone that my card was charged before seeing the booking went thru on the website. Since your payment was taken, that should mean the booking went through. When you log back into your account, does it show two confirmations in Upcoming Flights? Mine displays my Confirmation and now a second 'Companion confirmation' # beneath it.
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01-04-2023
03:57 PM
01-04-2023
03:57 PM
Update: Finally no error message on the 20th or so attempt ...got my companion booked! Good luck to anyone who's still getting the errors. Hoping the flight is smoother than this online user experience.
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01-04-2023
02:18 PM
01-04-2023
02:18 PM
The companion pass option appeared like magic just now when I rechecked, but I'm unable to add my companion to my flight now.
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01-04-2023
08:56 AM
01-04-2023
08:56 AM
I wasn't able to reach an agent via call and stumbled across this post while on hold. While this is a frustrating experience, it is reassuring to know I'm not alone in waiting for the CP option to appear. I first tried to add a CP after midnight EST and it's still not there. I just hope there is still a seat remaining...
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