01-05-2023
06:10 PM
01-05-2023
06:10 PM
Still no yellow button or email for me. I spoke with a phone rep this morning who actually looked up my account and said I appear to have fulfilled all the requirements. She forwarded my case over to the marketing/promotions team and said I should get a resolution within 24 hours. I do have a case number :). Much better than being told to be patient. I booked my companion's ticket (for Jan. 9) using points so that when/if the companion pass shows up, I can cancel that flight with a full refund of points back to my account.
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