Ok. I need some help here. I've tried multiple times and it won't work. I want to book a flight for my friend using my points. I know it's allowed and can be done but it keeps giving me an error message saying the name doesn't match the rr account?!! I put in his name and birthday and my rr account number and it just won't work. How else am i suppose to book for someone else using my points? Thanks for any help resolving this issue.
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