02-05-2023
10:53 PM
I have contacted southwest and they keep saying an email was sent.
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02-05-2023
10:10 PM
I made the reservation for my family under my email address and still have not received the 25k apology points. I was stuck away from home for additional days during they melt down in December. I got the CEO email saying that all emails were sent and I have checked every email folder yet no information received with a code for points. Any assistance would be appreciated.
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