Hi,
I'm in the same process. If this helps, here's what I received in the email with my SWA ID.
If you experience difficulty using our onboarding site, Workday, Equifax, or if have questions about your onboarding tasks, please reach out to the Employee Service Center at (877) 792-4792 Monday through Friday 7 a.m. to 7 p.m. CT for assistance.
Congrats!
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