04-30-2023
07:28 AM
If the person really does have a problem that would cause them to vomit if they did not have a window seat (propensity to vomiting in the plane is not a disability) they should buy the upgraded seat. I much prefer a window seat and I pay up every flight. Paying all that extra money makes me want to vomit but I don't use it as an excuse to preboard. Southwest's preboarding policy is (from their own website):
Preboarding is available for Customers who have a specific seating need to accommodate their disability and/or need assistance in boarding the aircraft or stowing an assistive device.
How this policy from their own website has turned into what they allow today is beyond me. They need to stop allowing seat saving.
I have flown only Southwest since its inception but after my recent travel Southwest will no longer be my preferred airline due to preboarder scammers and the complicity of the Southwest staff that allow the scammers to operate without restrictions. I 100% support legitimate disabled preboarders, but Southwest is letting this get out of control with nonsense claims people come up with and then allowing preboarders to save two separate full rows for the other people in their group that are in the C group. On all three flights I took over this past two weeks they either allowed more than 1 person to board with a legitimate preboarders or they allowed each of the two preboarders to save rows of seats at the front of the plane. How can they in good conscience charge one person $50 one way to upgrade and let someone without a legitimate DISABILITY preboard and save 4 seats.
In addtion to the preboarding fiasco, they have eliminated almost all of their non-stop flights and they do not allow enough time between connections. They give no consideration to people who have to get off one flight in one terminal (carrying one personal item and a carryon because we don't trust that Southwest will get our checked luggage on their connecting flight) and only have 40 minutes to run clear across BWI to try to make it in line for the upgraded spot they paid for on the next flight.
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