07-07-2023
05:21 AM
07-07-2023
05:21 AM
The research conducted by Southwest Airlines in partnership with JD Power and travel consultancy FESTIVE ROAD found that a traveler's end-to-end flying experience has a direct impact on their readiness to perform work and their overall well-being. This means that providing exceptional customer service, following the Golden Rule, and serving customers with a smile and kindness helps business travelers be better prepared for their meetings and deliver strong results for their respective companies and organizations.
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