01-09-2024
08:21 PM
01-09-2024
08:21 PM
I’m having the same issue but nothing to do with a credit card just the same error message when I try to pull up my reservation or change my flight on the app and web. I’ve called customer service and they keep saying everything is working fine on their end. It’s so frustrating.
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01-03-2024
04:16 PM
I’m also getting the same error message on my mobile and web devices
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01-03-2024
09:08 AM
01-03-2024
09:08 AM
No I don’t know what the error means but I googled it and I saw that other southwest members in the past have had the same issue. I also tried checking my ticket on the website with my same login ect. I still get the same error message.
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12-30-2023
09:40 PM
12-30-2023
09:40 PM
Hi,
I am trying to pull up my reservation on the mobile out to change it but I keep getting this error message that saying “ Downstream service not found” with an error number. Does anyone know what this means? I have already deleted the app and reinstalled it but still getting the same error message. Everything else on the app works fine, its only when I pull up my reservations.
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