Southwest Airlines Community

Posting this solution here as well - or really a work around.   "When you log in to Rapid Rewards and pull up the "My Account" dashboard, you should see your upcoming trips. Above the "Cancel Flight | Change Flight" links should be a light grey "Details" button. Click that to pull up your reservation details. To the right of the Confirmation #, you should see the "Resend receipt" link on the far right. "   After you get the email in outlook, save the email to your desktop. Open the email in your web browser and VOILA, the email, with the receipt information is now there. I don't know why outlook blocks the receipt information, but it does.  Found this by accident.   Oh, and opening the email in your browser (the link at the top of the email that outlook sometimes gives you) does not work. You have to save it first, then open it.   This was Outlook desktop and Chrome. ... View more

As other's have pointed out, THIS STILL DOES NOT WORK - Sort of! "When you log in to Rapid Rewards and pull up the "My Account" dashboard, you should see your upcoming trips. Above the "Cancel Flight | Change Flight" links should be a light grey "Details" button. Click that to pull up your reservation details. To the right of the Confirmation #, you should see the "Resend receipt" link on the far right. "   After you get the email in outlook, save the email to your desktop. Open the email in your web browser and VOILA, the email, with the receipt information is now there. I don't know why outlook blocks the receipt information, but it does.  Found this by accident.   Oh, and opening the email in your browser (the link at the top of the email that outlook sometimes gives you) does not work. You have to save it first, then open it.   This was Outlook desktop and Chrome. ... View more