03-12-2024
12:10 PM
03-12-2024
12:10 PM
My wife and I were stuck for more than 24 hours due to cancellations at Tampa and Orlando on Saturday/Sunday. When our flight from Tampa was canceled, we were flown over to Orlando to catch a red-eye there to our destination. But the red-eye was also canceled. We were then booked on a third flight that was delayed for more than 9 hours before we finally got airborne after 7 Sunday night, more than 25 hours after we arrived at the Tampa airport.
Southwest issued us two vouchers worth $200 each. However, we do not fly frequently and may not get to use them before they expire (Southwest's performance during this ordeal also makes us a little reluctant to use this airline again but that's another story).
At what phone number or to what email address should I address a request for cash in lieu of the vouchers? Thanks.
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