04-24-2024
04:18 AM
04-24-2024
04:18 AM
I have an iPhone 12, flew last year on SWA and had no issues. This year I was unable to hold an internet connection or get the splash screen to come up. 20+ years in IT, I was destined to resolve my issue. I used all the suggestions without success. I then traveled on Alaska Airlines and had the exact same connectivity issues. What’s different this year from last year? I realized I had installed a pop-up blocker utility called Guardio this year to protect me from malicious websites and annoying popups. I uninstalled the utility, Disabled ad blockers in Chrome snd Safari and cleared my browsing data . I connected successfully after that.
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04-24-2024
04:01 AM
Try disabling any pop-up blockers in the settings of Safari, Chrome or Edge (whichever one your phone uses to connect to southwest wifi. Additionally my phone had Guardio - a pop-up blocker/unsafe website utility on it. I couldn't access the wifi on Southwest. Then on Alaska airlines a few days later I continued to have the exact same issue. I uninstalled Guardio and it felt like my phone was getting further along in the process than before. I then cleared my browsing history and everything started working.
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