05-16-2024
01:32 AM
It's understandable to be concerned about your booking, especially when you've encountered an unusual delay in receiving the confirmation email. Since you've used a gift card and Apple Pay for your purchase, there are a few things to consider:
1. **Pending Charges**: The fact that you see pending charges indicates that the transaction is in progress. Sometimes, confirmation emails can be delayed due to various reasons such as server issues or email delivery delays.
2. **Rebooking and Gift Card**: If for any reason your reservation doesn't go through and you need to rebook, you should be able to use the gift card again. Gift cards typically retain their balance until fully utilized or expired, so you shouldn't encounter any issues using it for a subsequent booking.
3. **Refunds and Reversals**: In case the pending charges do not result in a completed reservation, the pending charges should be automatically reversed by your bank or financial institution. This process might take a few days depending on their policies.
4. **Contact Customer Support**: If you're still concerned about your booking or if you don't receive the confirmation email within a reasonable time frame, it's advisable to contact the customer support of the airline. They can provide you with specific details about your transaction and assist you further.
5. **Document Transaction Details**: Make sure to document all transaction details, including any pending charges, confirmation numbers (if available), and communication with customer support. This will help you in case you need to follow up or dispute any charges with your bank.
In summary, while it's understandable to be concerned about the delay in receiving the confirmation email, there shouldn't be any issues using the gift card again if needed for a rebooking. Keep an eye on your bank statement for any updates on the pending charges, and don't hesitate to reach out to customer support for assistance if necessary.
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