Southwest Airlines Community

I didn't receive any email, so I contacted customer service and they said I did qualify and it would show up in my account at the start of the promotional period.  I was told I could book flights and add the companion later when it shows up in my account.  No idea why they can't communicate better and no idea why the companion pass can't be added to your account so you can immediately add companions for flights booked during the promotional companion pass period.  Suppose the flights fill up? ... View more

Seems kind of lame.  So, if you book a flight during the promotional period, but before you have the companion pass, can you add a companion afterwards?  Seems like the flight could fill up and then you are not able to add them.  *sigh* ... View more