07-09-2024
08:06 PM
07-09-2024
08:06 PM
I have been using SW airlines for work travel to Arizona since 2008. I have never been able to upgrade my boarding pass and finally I am frustrated. I called customer service and had to repeat my question more than once because they were not actively listening.
Instead of calling SW and providing feedback i will simply make Delta airlines my preferred airline. Their app is super easy to use and I can always upgrade without taking 1hour of my life to talk to a SW airlines rep
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