Southwest Airlines Community

“it’s hot in Vegas and so many of you decided to join us today to HNL”   duh, it’s July and it’s peak travel season.  Again, it’s utterly predictable.   max -7 airplanes could probably make it, but they only have 150 seats vs 175 a max -8 has.   So why not book only to 150-160?   ... View more

Yes.  Wonderful ... View more

I’m on the one tomorrow, and have been watching the flights on FlightAware, and they all (almost) stop.  Looks like ours is tomorrow too.  Not that Southwest.com has that info yet, but flightaware does…perhaps it has to do with filing flight plans.  SWA has yet to notify us of the stop.  Maybe they are hoping the load is light and they can make it.   I actually just stumbled across the info on FlightAware, but after looking at the history of this flight each day it’s really got me perturbed. ... View more

The flight leaves at 9AM.  You telling me isn’t 110° at 9 am?  It wasn’t this morning.  And they went to Oakland. And it’s just reached 107° as I type… 2:35 PM. ... View more

Now come on brother!  I live out here.  It is always this hot in July in Vegas!  Easy to plan for that 8 months out.   ... View more

Revenue does matter.  Could not agree more.  I could have flown the other guys IF I KNEW a stop was going to happen.  It's the customer service and not being genuine advertising the flight.  You must see that, or will you take SWAs position no matter what? ... View more

But that does not answer the CUSTOMER SERVICE question.  It is a KNOWN fact it will be hot in Las Vegas in July.  Winds in the summer are usually much less in the SUMMER.  High jet stream winds occur over CONUS and the Eastern Pacific in the WINTER.   It's July, we know the loads will be very high.  Why are we misleading customers.  SWA knows a stop is going to be required.  Why not book to a maximum number to ensure a stop doesn't need to be made? ... View more