08-23-2024
10:59 PM
hi - new to the sub but just wanted to express my frustration somewhere. flying from bwi-oak today — i’ve flown this exact route 20+ times over the last 3 years (im a college student) & definitely have noticed the issues getting bigger in that time. that said — i have a business ticket, was A3 & am just super frustrated by the preboarding process. i 100% respect & understand the need for preboarding. i myself am disabled, but don’t appear so (i have a condition that causes me to pass out if i stand for too long & an autoimmune disease), so this truly something i understand & respect. that said — on my flight today one elderly lady in a wheelchair boarded first (in addition to 5-6 other preboarders) with what appeared to be her entire family. genuinely 8 people. i think there needs to be a true evaluation of the policy that allows for 7 people to join one wheelchair-bound passenger. again, i paid over $200 extra for my ticket, to board early & yet im in row 8 because a family of 8 (including 4 kids — who are all seated in the first row now) got on early without paying the fees associated. i think they need to adjust this policy, so that one or two people can join their family member/loved one, and the rest can board normally. this has gotten so out of hand.
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