02-16-2016
05:35 PM
02-16-2016
05:35 PM
Southwest-- this story is a perfect example of the superior customer service you provide. As a loyal Southwest customer myself, I continue to be amazed by the time (rather than money) you put forth in supplying flyers with small and personal acts of kindness. All airlines should focus more on putting a smile on their customers' faces like you have obviously done for this boy's 14th birthday.
Georgiana Wright, anticipated graduation May 2017
Freeman School of Business/ Tulane University
... View more
