11-09-2007
08:41 PM
7 Loves
With Southwests new 3 tier fare structure, and Business Select fares, you have lost being the peoples airline. Not every passenger now has the same opportunity for choice of seats. Southwest is now like every other "Legacy" airline. I will now check other airline fare and schedules before choosing Southwest.
Southwest's new fare structure is definitely a step in the wrong direction, and I believe will eventually be corrected.
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