While I have not had an opportunity to form an opinion about the new fare structure, I must say that not allowing families with small children to pre-board seems like a big mistake. Now it is up to chance whether or not the parents get to sit with the kids? Even the business travelers have posted above that this does not make sense. With families pre-boarding, the rest of the plane self-selects into people who don't mind sitting around kids, and people who don't care to. Now it's a roll of the dice. And by the way, sir, can you stand up and block the aisle for a few minutes while we install the car seat in the middle seat? It's ok, you'll get your seat back when I'm done because I'll have to go to the back of the plane.
A number of the posts above regarding the fare structure had responses posted by a Southwest executive, but his complete silence on this issue really reflects how indefensible it really is.
In general, I applaud getting rid of the lines, that makes complete sense.
... View more