09-15-2006
11:46 PM
20 Loves
I just think that Southwest did a wonderful job then and now. They are a very friendly and profession company. I fly quite often and I use a wheelchair and they go out of there way to make sure my chair is safe and that I am comfortable. I once had my chair left by your airline by mistake, and when I got to Ft. Myers There was a customer service rep. ready to assist me in any of m y needs. the main one was getting my chair from Orlando to Ft. Myers. He Pulled it off with not to much inconvenice to me. The customer rep who helped me should get a raise or some type of award for assiting me the way he did. His name is Winston, and lives in the Ft. Myers Area, and works for Southwest. Please give him a raise if you can find him
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