The way I see, just from where I stand on this, is that valuing the relationship with Employees and the labor organizations that represent them is one of the most essential and basic things that a big city such as "Southwestern Airlines" should do.
The essence of a team is common commitment. Without it groups perform as individuals; with it, they become a powerful unit of collective performance. This kind of commitment requires a purpose in which team members can believe. Whether the purpose is to "transform the contributions of suppliers into the satisfaction of customers" to "make Southwestern they can be proud of again," or to "prove that all children can learn," credible team purposes have an element related winning, being first, revolutionizing, or being on the cutting edge."
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Alexander Agostini
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