It is shameful that you no longer allow families with small children to pre-board. They really do need more time to get their children and themselves situated. I have also found that pre-boarding families with small children created a "family section" on the airplane, which was nice because you didn't have to worry about your child disturbing those around you since they had kids, too.
I know anyone can print out their boarding pass early and get in Group A, but that means that other Group A passengers will get held up while people try to strap in car seats and get their kids settled. I hope that every family out there who continues to fly Southwest makes sure they get into Group A boarding. And I hope they take their time getting seated and settled, even it means holding up the line. Then we'll see how the other passengers feel about families not being able to pre-board.
I have always been a loyal Southwest customer because I considered it to be a very family friendly airline. Apparently, you have now chosen to cater to the vocal child-hating minority. You have now lost my business. I have let all of my friends and family know about the change in your policy and they have also said they will no longer fly Southwest. This was a terrible move. And I hope you will realize it and rectify the situation soon.
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