I must say that I was quite excited to hear that Southwest had a blog. I thought finally, I can tell them how much I LOVE them!!! How their service has been through the good and bad with me, as I fly to visit family and friends, go on long due vacations, and support others during a rough time. GRACIAS!!!!!! For being concerned, sensitive to people's financial situations, and their need to travel! I prefer SWA over ALL other airlines. I have only been an avid customer of SWA since 2004, yet I have had an absolutely rewarding experience with them. ( I have recently earned my first round trip credit courtesy of Rapid Rewards!)
No but really, thank you for all that you do...and all that you enable others to do.
Cynthia E. Guzman
Las Cruces, New Mexico
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