THE NEW FAMILY BOARDING PROCESS IS AWFUL! I think it is so lame that you force families to board after the A group. Your airline is usually so family friendly and this totally runs counter to that value. I am a frequent SWA flier with my 19mo old son and after a trip to LAX this past weekend, I am going to look at other airlines for my next flight. Change please!!!!
-NorCal frequent flier
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