02-16-2010
12:29 PM
1 Love
"Mr. Smith originally purchased two Southwest seats on a flight from Oakland to Burbank – as he’s been known to do when traveling on Southwest."
You FAILED to mention that Kevin does this not because he is too fat, but because he doesn't like to be around other people. He also has mentioned that him and his wife have bought entire rows, not due to weight, but due to wanting to be alone and not be bothered.
"Our pilots are responsible for the Safety and comfort of all Customers on the aircraft and therefore, made the determination that Mr. Smith needed more than one seat to complete his flight."
According to Kevin, the lady at the gate rushed him in since the flight was only minutes to take off. He was asking her why when he turned in two tickets did he only get on in return and she wouldn't answer his question and told him to hurry the flight was due to take off. So, if the flight was so close to take off, why were the pilots paying so much attention to Kevin and not the plane? How did the pilots miss the other overweight people on the plane that were bigger than Kevin?
"Our Employees explained why the decision was made..."
According to Kevin, it was explained to him as a "safetly concern" and no further. When he asked if it was about his size, she would not say anything but a safety concern. When she told him the captain made the decision, Kevin says it was physically impossible for the captain to see him from where he was sitting. The gate lady offered no further explination. Kevin also noted as he left that there were people in their seats that were FAR heavier than he is.
"If a Customer cannot comfortably lower the armrest and infringes on a portion of another seat, a Customer seated adjacent would be very uncomfortable"
According to Kevin Smith, directly in front of the gate lady who approached him, he put both arm rests down with no issue. He also asked the lady sitting next to him if she was uncomfortable, she said she was fine.
"...a timely exit from the aircraft in the event of an emergency might be compromised if we allow a cramped, restricted seating arrangement."
So you're telling me that people in wheelchairs, babies and toddlers allow for a timely exit from the aircraft? A parent searching for thier thrown child provides for a timely exit? Elderly people with afflictions such as arthritis provide the ability for a timely exit? Asthamtics? What?
According to Kevin, he had no issue with his one seat, he could put both armrests down and could have made the HOUR flight. You sirs and madams, are scumbags.
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