02-15-2010
05:00 PM
Well, being a “Customers of Size” myself I always buy (2) seats on every flight just as Kevin Smith did. After hearing how he was treated I can assure you that I will never fly Southwest Airlines if this is how paying customer’s are treated. There is enough prejudice in the world as it is who needs it from a company; I for one certainly will not "pay" a company for that kind of treatment. This is how upset consumers make our voices heard, with our wallets; I'll take my two tickets to another carrier thank you. If you change your “decades-old” policy then look us “Customers of Size” up and we may consider giving you our business. Shame on you Southwest, very bad form.
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