Southwest Airlines Community

How's this for a solution for anyone reading? Maybe Southwest should just eliminate their frequent flyer program alltogether and follow suit as the other airlines do by nickel and diming for EVERYTHING!! Oh, but wait, then you all would be complaining about that too! Hello people!! Southwest isn't like the other guys and you all seem to be missing the point. This is designed to help you and me, because collectively, over the years, we have complained about how the Rapid Rewards Program wasn't as accommodating as we thought it should be, so Southwest responded by taking the time to revise it. Does anyone watch the news, p.s.? Because I sure do and what I find is that the other carriers, whom most everyone on this blog is so eager to be in favor of, do nickel and dime for ridiculous routine procedures. Southwest doesn't! That is the difference folks. Here's the reality people: no system out there is going to please everyone, as is quite evident by the pessimistic remarks everyone feels the need to make. The bottom line is this. This is indeed a change. Misunderstood by most, I believe. Once the program is in place, though, I believe that folks will start to appreciate how it benefits them. Just be grateful, people, that Southwest ISN'T like the other guys. They don't charge for checked luggage, they don't charge for carryons, and they don't charge for aisle seating. The most recent, and probably one of my favorites, courtesy of Robin Meade on CNN yesterday, is that the other guys are going to start charging to talk to an airport representative. So come on, people...relax a little! Be glad Southwest isn't doing that, nor will they ever! Be grateful Southwest is different. Things like that will never change. ... View more

This is just like any other change made out there. Initially it receives opposition from the masses, but it is then later seen as a positive improvement. Both my husband and myself have rapid rewards accounts for which we use for flying, hotel stays, and other travel needs. Our son also travels as an unaccompanied minor and is a frequent flyer with Southwest, yet we view this change as anything but negative. Southwest isn't looking to scam or screw its passengers in any way. This is just something that will take a little time and understanding from us to sort through. How many of us were opposed to designated boarding positions in its infant stages? The reason for this was that we were simply unaware of the ease and efficiency this would make for us, the passengers, while boarding. We should be open to the possibility that we are moving from a somewhat cozy couch to one that is exceptionally comfortable. ... View more