I now find that I loathe having to fly any other airline but SWA. Airline travel has deteriorated immensely in this new century on all other airlines. I can't believe that people still fly on other airlines when they are being charged for their own luggage AND charged for wanting a seat in the first 10 rows AND being charged huge fees for needing to change a reservation - even if using frequent flyer miles!!! I have been flying SWA for many, many, many years, early on considering it the "Cattle Car" airlines. I am glad the backward seats are gone. I am very glad that the horrendous long lines of tired, rude passengers are gone from the Phoenix airport where people almost came to blows over who was in line to board first. I am glad SWA revamped their boarding process. I am most glad that SWA still believes in LUVing their customers!
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