Open seating has always worked well enough if you like getting to your gate 2 hours early to get in line. However, I would like to suggest that customers be allowed to board in numerical order within their group. This means that boarding pass A-1 is first, A-2 is next and so on. This would alleviate the cattle stampede that occurs an hour or more before the plane loads as the people with high group A numbers try to get to the front of the line and the A-1 person is penalized by being at the back of the line. This is especially true when you are making a connecting flight. The customers just starting their journey arrive 2 hours early while the connecting passenger may only be able to arrive at the gate 30 minutes early. Not exactly fair is it.
LUV your airline. Keep up the good work.
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