While it's nice about your anniversary, I'm unhappy with your new policy that moved families w/children into a boarding space between Group A & B. What happened to pre-boarding those families so they could be guaranteed to sit together? I lost my aisle seat on a flight today because a family was seated late, and I ended up in the middle 10 rows ahead of my carry-on - which meant I had to wait until EVERYONE was off the plane before I could retrieve my bag. Good thing I wasn't catching a connecting flight. I'll bet this has happened to other adults traveling singlely. And yes, I know it's not earth-shaking, but it still left me less than happy. I've sent an e-mail to your customer service; I hope someone answers. And I hope you change your policy - let the families on first, and then I'll take my chances on a good seat with everyone else. Don't dangle an aisle seat in front of me, and then snatch it away.
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