08-02-2007
02:44 PM
6 Loves
This is quite a Southwest lovefest here. I assume that's because it's owned by SWA themselves. I just found out about this misnamed "no change fee" policy. I wanted to fly standby on an earlier flight on the same day as my current reservation. The "no change fee" fee was over 200 dollars. I do realize this is the difference between my discounted fare and full fare but had no idea this was their policy. I know why SWA would not push this sleight of hand...because most people would find it a negative and not a positive. I'm definitely not flying SWA again. This policy makes no sense whatsoever.
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