With this fee that Southwest has added, I will probably not travel to Philly to fly them anymore. I guess I should have read their webpage better. Had I know about this prior to booking I would have paid the additional fees for Airtran and flow out of Allentown. Sure I pay $15 for my bag to be checked and $6 for my seat selection, but if I have to pay $10 for a PLACE IS LINE, what's the difference? Yea, I know $11 but at least I guarantee our three travelers will be seated together. With a shorter drive and cheaper parking in Allentown, it would have evened out.
I also think this may constitute false advertising. Here's how I determine this. From the SW Website:
"BETTER BOARDING POSITION
We'll automatically check you in and assign your boarding position within 36 hours of your flight's departure - that's 12 hours before general boarding positions become available. While EarlyBird Check-in doesn't guarantee an A boarding position, it improves your seat selection options to help you get your favorite seat."
Since I have only had a boarding number higher than A29 on one leg of one trip, and now can't even guarantee an A position, how does this improve my seat selection? Could someone at Southwest please explain that to me? Since I am buying my tickets close to the travel date, how can I know if the additional fees will yield a reasonable boarding position?
I wish the option for this ridiculous fee had been displayed before I confirmed my purchase so I could have made a more informed decision on the airline I am now forced to fly on.
What a scam.
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Brian,
Thank you for the reply and clarification on your golf bag policy.
Chuck B.
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I am requesting clarification of the golf bag question asked twice already without a reply. Since SW's website is ambiguous I read your contract of carriage. Articles 60 and 65 seem like an infinite loop in reference to golf equipment and do not give what I would call a definitive answer to the question. It should be easy since the contract of carriage states it may be charged for based on weight or size. All golf travel bags are oversized if they actually hold golf clubs. Would you please answer whether your policy is to charge or not to charge for golf bags. Thank you.
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