When I called you guys a few weeks back I was bereated by the person from customer relations. She said the the SWA people were fired which is not the case, and that I was over reacting. She also said that the 10.2 million was under protest and would be waived in her estimation. Saftey is NOT an issue with Southwest. It starts with the cabin crew making snide remarks during their safety presentation on board, to the carelessness of the boarding agents leaving doors open with no regard to who is walking down the ramp to the plane when the agents are "missing in action." I am sick of people being thrown off planes because they wear the wrong shirts or their skirts are too short!! Look around SWA your passenger's safety is at play and your culture does not care. CEO on down should be fired right now.
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