As customers, if would read all the info, check out the newrapidrewards.com website and become informed on all aspects of the program (not to mention all the perks that will come with the new` Chase visa card), you would understand how great this new program will be. As with all changes, you have to give it a chance and become familiar with it. I personally love it. I will earn my free trips just with my SWA chase visa card just like I do now. But, now I don't have to worry about seats not being available when I want to travel. Swa has always been very customer oriented and always will be. These changes were not made overnight. They were based on what "we" as customers asked for over the years. Do you really think SWA would change something that would alienate their passengers???? They are still the best airline around!!!!!!!.
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