11-19-2007
10:41 PM
1 Love
While I may get a free drink and an "A" boarding pass, the biz select fares are punitive, in my opinion. How many business folks are even going to take the drink en route to an appointment?
Thirteen years of flying SWA at the exclusion of others. The party's over. I'll be shopping air travel more diligently than in the past.
... View more
11-19-2007
06:06 PM
4 Loves
There are several people in my office who can be described as SWA "junkies". We've gone out of our way to book SWA travel. Now, "not so much". If we don't catch the $99 Web Special, the fares are of zero benefit. So I qualify for an "A" boarding pass? I'm a 13 year SWA FF ...thanks! I get a drink ... on the way to a business meeting? Thanks again.
SWA has always been cutting edge, but this is a fumble. I view the changes as internally-driven, certainly not what your bread and butter has been asking for.
This SWA loyal customer will now "play the field".
Thanks for the memories.
... View more