02-02-2008
04:18 AM
4 Loves
I TRAVELED OUT OF ILLINOIS INTO ARIZONA ON 01/29 AND WAS CHARGED $25 FOR MY 3RD BAG(CLOTHING FOR FAMILY
FOR A LATE CHRISTMAS). BUT PER THIS LISTING IT IS STATING THAT THE EFFECTIVE DATE WAS 1/31 AND NOT 1/29. PLEASE CONFIRM, I BELIEVE SOUTHWEST OWES ME $25. AS I STOOD AT THE COUNTER QUESTIONING THEM THAT THERE HAD BEEN NO ADVERTISING OR EMAIL OR CALL TO MY CELL REGARDING THIS CHANGE SINCE MY TICKET WAS PURCHASED PRIOR TO THE CHANGE I BELIEVE THE FIRST PART OF OCTOBER, 2007. TO ONLY BE TOLD THAT IF I WAS COMING BACK INSTEAD OF GOING OUTBOUND THAT I WOULD NOT BE CHARGED FOR THE 3RD BAG. I WOULD LOVE TO HEAR YOUR COMMENT/S ON THIS. THANKS 2/1/2008 7:18PM
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