Love your airline but implementation of your new boarding is rocky. At MSY-NOLA , despite the Bingo seating on our boarding passes, the gate agents largely ignored it and it was the usual A,B,C which MOST of us mastered in kindergarten. Returning out of TPA, the gate agent tried to rigorously enforce it and had his intelligence and paternity questioned. There was no clear delineation of subgroups ie. groups of 5. The gate agents kept spinning the signage and sending people to the back of the line for being hapless. You're going to hemorrhage customers. The business upgrade is not an issue. Liberte,Egalite is a French thing. CB
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