My family always flies Southwest because of the best airfare and Bags Fly Free AND....the staff!
Southwest is always on time leaving and arriving, does not lose luggage, and is very efficient in
each area of their job. My sister, mother, and I recently flew to Vegas to celebrate my mom's 92nd birthday. We had a great time, but I think my mom will most remember the flight home as she was treated like royalty by the crew. The pilot wished her happy birthday over the p.a.; the staff adorned her with a crown made from peanuts and toothpicks; and she was given a birthday card from the crew and signed by most of the passengers. Thanks, Southwest for making our flight a memorable AND safe one!!
signed
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