Southwest Airlines Community

Sounds like a great way to complicate boarding, and lose SW's competitive advantage of short turnarounds.   It's not opening night at the opera, folks. It's a bus. ... View more

My husband I fly with SWA as much as possible,and grit and grind our teeth if we HAVE to use another airlines since SWA may not be flying to a certain destination. Prices are now very close to other airlines, however we can each take 2 checked bags FREE!   This is a BIG plus.  Hope you never change you customer relations policies, and how we are treated when we are on the aircraft. Thank you ... View more

Darby Eden Asuncion Malik Lakiesha Laurice Donnie Florencio Andre Willena Enoch Lita Faustino Ozell Edgardo Hugo Gabriella Nathanial Quinn Edison Enoch Jerald Ellena Gianna Loida Felton Earl Edison Rosemary Isaiah Ashely Samuel Rosalee Hunter Quinn Cyrstal Kathryne Felton Barry Josef Chieko Caleb Donnie Elma Lora Fonda Neil Hazel Lorenzo Alphonse ... View more

As a recent passenger on Southwest I was very impressed to see the Captain in the back cleaning the cabin with a smile on his face. I saw another first on that flight - a Captain standing in front of all the passengers explaining a delay over the flight attendant's PA microphone. Then he asked....."Any questions?" What a brave soul to see if any of the 150 some passengers had any questions about the delay. Obviously people like this Captain care about their customers. Southwest isn't fancy but they get the job done better than most airlines. People like Jerome that are "having fun" while working are why I feel good about giving Southwest my business. The pilots also know how to fly. They are not afraid to fly the aircraft, help out ATC by speeding up/slowing down or making a visual approach. They are PILOTS not autopilot operators. Brian Miller ... View more

Southwest Airlines will never, ever come to Fresno. I'm trying to think negative. Expect the worst. Maybe a surprise. Someday. ... View more

Steven, Even though we're not hub-and-spoke, we, too put the majority of our Maintenance resources in what we call our "mega Stations" (i.e., the biggest ones). We do our heavy maintenance--and have hangars--in Dallas, Houston, Phoenix, and now Chicago Midway. However, we also have Southwest Maintenance Employees in a number of other large and medium size cities to do the overnight checks and just be there to fix minor mechanical issues. Those are located in Baltimore, Kansas City, Las Vegas, Los Angeles, Nashville, Oakland, Orlando, Philadelphia, Sacramento, Salt Lake City, St. Louis, and Tampa. Overnight checks are pretty easy to route aicraft into, because (1) we don't do any overnight flying, (2) the cities listed above combined have about 50% of our aircraft overnighting there (260 total out of a total flying fleet of 500 aircraft), and the overnight "A" checks only have to be done once each 7 days. The more involved "B/C" checks take longer, and we have to build special routings into the schedule to allow Maintenance Control to easily get aircraft into those checks as needed, which is about once every 3 to 4 months. Thanks for the question! ... View more

Southwest flight attendants are the best! I collect airline things...Is there anyway I could get one of those demo vests? ... View more