11-09-2007
02:51 AM
1 Love
What a disappointment. I am a business traveler and use Southwest for over 80% of my travel. When I checked in online on Wed. for my recent trip at the appointed 24 hour time slot, I got my A with a 1. Today I checked in for my return at the same appointed 24 hour time and got an A44. So 43 people will be boarding ahead of me, ensuring that I will not get the seat I would have by checking in early and showing up early. On top of that, some screaming child will now possibly sit next to me since children board after the A's.
The Southwest experience just took a blow in my opinion. The new experience is no better than what one expects on other airlines. How sad.
With the other airlines, I can now choose my seat ahead of time and will do so more often.
The fact that in order for me to get a "better" seat, I now have to pay 2-3 times more than the lowest fare, will certainly be a premium I will not pay.
I for one certainly hope you find this new policy lacking in merit.
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