10-19-2006
02:43 PM
2 Loves
Please do not feel the pressure to change your ways and become like all of the other airlines. Obviously what you do works, because you are consistantly the least expensive airfare whenever I check flights. You have the most liberal policy on flight changes, etc., and the most helpful customer service reps. It stated in an earlier post that Regular SWA flyers who did not want assigned seating were the largest group. I think that says it all. Yes, the first time I flew SW, it was a bit odd that I did not have an assigned seat, but once I got over that novelty, I grew to LUV SW for everything else it offers. Obviously since regular flyers want to keep the open seating, others must get over that initial need to have an assigned seat as well. Maybe I'm just too easy going, but as long as there is a seat on the plane for me, it really doesn't matter if I'm in A or C. Maybe part of the reason SW is so on time, is since people feel the need to get a good place in line, they arrive at the airport earlier. No waiting for those last minute people who take for granted they have a seat. If it works, there's no need to fix it.
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As a person who also always has a bottle of water with me, I, too would love the idea or being handed a bottle of water as I got on the plane.
But if this was too cost restrictive, I would also be willing to pay for it. After all, I would have paid for it at the store before bringing it to the airport anyway, so technically, I would not be out any additional money.
I suppose the drawback to this is the time it would take to collect money....... it could cause some flight delays.
I can easily leave my hair gel, toothpaste, etc. in my bag, but on flights, I need to stay hydrated.
Carrie 🙂
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