We love SWA, and open seating. My wife is handicapped and needs a wheel chair or her electric scooter to navigate through the jetway. We are always with the first passengers into the plane. However, the open seating encourages to get to the boarding area early and board early to get the best available seat. That enables SWA to push back on time because you have very few last minute arrivaling passengers who are carrying on at least one huge piece of luggage with not place to store it on the flight. I know that open seating was one more Herb Kellehar inovation, and it expedites boarding on every flight. Please do not ever eliminate or modify open seating. Herb has created a dream airline, with employees who always seem to be having fun when they are making the passengers comfortable and happy. A happy employee is a great ambassador with the passengers for the airline.
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