On January 18th, I left my jacket in a restaurant at Love Field in Dallas. My flight had already taken off before I realized what had happened. I asked the flight attendant, Desi Pearce ( please forgive any misspelling), if there was anything that could be done. She called back and had somebody find the jacket and put it on the next flight to St. Louis. I would like to time to thank Desi and any unnamed individuals that were involved in rescuing my jacket and taking care of me in my absentminded moment. Not only did she save my jacket, but she called me at home on Superbowl Sunday to make sure I had received it, which added a bright spot to a rather dismal day (I'm a Bears fan!!). This kind of extra effort and caring by Desi Pierce,and all the others involved in returning my jacket, helps to make Southwest the great airline that it is.
Many thanks to all involved,
Brad Derham
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