Hello?
I know this is a silly question, but who assigns the seating? Does Southwest give the assignment just before we board? Do we choose our seat location when we make our reservation?
I got a phone message from a Southwest employee who was unintelligible. They said something about my flight being selected for "something, something" seat "blah, blah" Pronounciation is a wonderful thing in any language.
Nice of you to inform me AFTER I made my reservation. Great way to make your CLIENTS feel like part of the herd.
Maybe your brilliant CEO can actually explain what "assigned seating" means.
Is that asking too much??
Something tells me your CEO's major was business, NOT communicatons.
Please Do let me know, once YOU figure it out.
Thanks
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