I travel frequently, and with the exception of a short flight between Baltimore and Manchester, NH, I won't fly SouthWest due entirely to my dislike of the cattle call. Perhaps my most frustrating moment dealing with Southwest was when I arrived at the airport a full 2 hours in advance of the flight in order to get a decent seat, and was pulled out of line at boarding time for an additional security screening. I ended up at the back of the line. Extremely frustrating! Assigned seating is a idea that is overdue at Southwest.
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