02-09-2010
09:37 PM
2 Loves
Please charge separately for this service. When I need it for a business trip I am happy to pay for it, a flat fee for the flight would be great. When I'm going on vacation with the family I don't need it and don't want to pay for it.
Just flew with you guys from SEA to SLC for a ski vacation, thanks so much for keeping bags (especially skis) free.Your competitors were charging the same for the flight and would have hit us hard for baggage fees. The problem with charging for checked bags is that everyone tries to carry on large bags and if the gate people are turning a blind eye (saw this in CA) then the overheads are full halfway through loading. This translates into means delays and grumpy folks who brought the correct size bags.
Really liked your general boarding system, everyone was cordial as they loaded and since they weren't worried about stowing their carry-on (see above) there was no need to be pushy.
Great flight, thanks again.
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