I am a regular business and personal traveler on Southwest Airlines and am a huge fan of your current "best-in-class" A/B/C open seating policy. In fact, on more than one occasion I have even booked a 1-stop flight on Southwest over a non-stop flight on one of your competitors due to a combination of your seating policy and your on-time arrival performance! Please don't give up on one of your prime differentiators in the competitive airline industry. I'd like to rephrase the "if it ain't broke, don't fix it" phrase and say "it's already the best, don't ruin it" instead! Consider ways to refine the current open seating system, but don't settle for the rest of the industry's assigned seating mediocrity.
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